| State: | Ontario |
|---|---|
| Address: | 5429 Hwy 7, Markham, ON L3P 1B9, Canada |
| Postal code: | L3P 1B9 |
| Phone: | (416) 637-2262 |
| Website: | https://www.kindnessacu.ca/ |
| Monday: | 9:00 AM – 12:00 PM, 2:00 – 6:00 PM |
|---|---|
| Tuesday: | 9:00 AM – 12:00 PM, 2:00 – 6:00 PM |
| Wednesday: | 9:00 AM – 12:00 PM, 2:00 – 6:00 PM |
| Thursday: | 9:00 AM – 12:00 PM, 2:00 – 6:00 PM |
| Friday: | 9:00 AM – 12:00 PM, 2:00 – 6:00 PM |
| Saturday: | 9:00 AM – 12:00 PM, 2:00 – 6:00 PM |
| Sunday: | Closed |
I feel very fortunate to have met Dr. Zhang. After my child had a fever in May, he suffered from constant dizziness throughout the whole summer. We tried many treatments and medications, but nothing worked . Thanks to Dr. Zhang’s acupuncture and herbal medicine, my child gradually recovered. Dr. Zhang is highly skilled, patient, and caring — we are truly grateful!
We have been patients at Kindness Acupuncture for several years now, and we cannot say enough positive things about this clinic. Dr. Zhang and his wife are a compassionate and highly knowledgeable husband and wife team who treat every patient with genuine care and respect. The clinic is always clean, peaceful, and thoughtfully maintained, creating the perfect atmosphere for healing and recovery. Their services, including acupuncture and cupping therapy, have consistently made a meaningful difference for our family.
Along with academic stress, our daughter has also been managing anxiety and lingering post-COVID symptoms such as tinnitus. The treatments she receives here have brought her so much relief. She attends one of the most rigorous academic universities in the country, and during exam season we turned to Kindness Acupuncture for additional support. Not only did the acupuncture help with her stress and tension, but it also provided a space where she felt safe, seen, and cared for. The name of this clinic truly reflects the heart of their practice. They live up to it in every way.
However, on Saturday April 12, 2025, at approximately 2:30 PM, something happened that we will unfortunately never forget. While waiting for her appointment, our daughter, who is naturally bright, cheerful, and respectful, accidentally spoke a little louder than usual. Immediately, a Chinese woman and her husband, who appeared to be Middle Eastern or possibly Iranian, responded in a way that was extremely rude and unnecessary. The woman sharply told our daughter to be quiet and continued to scold her even after she politely apologized. The way she spoke to our daughter was condescending and humiliating. It left her in tears.
When we calmly addressed the situation, the woman offered a dismissive apology and claimed our daughter was too sensitive. It was disappointing and heartbreaking. It costs nothing to be kind, and no one deserves to be spoken to like that, especially not a young person going through stress and anxiety. People who behave this way should take time to reflect, because projecting personal misery onto others does not solve anything. A little empathy can go a long way.
Thankfully, Dr. Zhang witnessed what happened and stepped in right away to comfort and reassure our daughter. His kindness and compassion in that moment reminded us exactly why we place so much trust in this clinic. His care goes far beyond medical treatment. It is grounded in empathy, humanity, and a true desire to help people heal.
Since then, we have chosen to visit during weekday hours to avoid the possibility of encountering the same individuals again. But we want to be very clear. This incident does not reflect the clinic or its staff in any way. Everyone at Kindness Acupuncture has always been lovely, professional, and respectful. This continues to be a safe and welcoming place for our family.
If you are considering acupuncture, cupping therapy, or traditional Chinese medicine, we wholeheartedly recommend Kindness Acupuncture. Their approach is gentle, effective, and deeply caring. This is a clinic that puts people first, and that makes all the difference.
Dr Zhang is professional and kind. He treated my ankle sprain for 3 times treatment. My mobility improved after the first treatment. The receptionist is polite and helpful too. Recommended.
I was referred to Dr Zhang last year by a friend who said he diagnosed her illness when other doctors couldn't. I was very ill and went to the ER like 8 times, along with a few other doctor visits, but was told nothing was wrong. Dr. Zhang was able to identify my problem and helped me to recover. Great doctor! Very knowledgable, kind, and helpful. I can't thank him and his team enough. Highly recommend :)
Dr Zhang is very experienced and professional. I injured my hand during work and my pinky won't be able to straighten for 2 weeks and very oainfil. I have been seeing other drs but not helping. Dr Zhang gave me one time acupuncture treatment and my finger finally can straighten again. The result was instantly! I was so grateful! Highly recommended kindness acupuncture center!