AgeCare Woodhaven

We feel incredibly fortunate that my 92-year-old mother is admitted to this facility. The proximity of the hospital next door is a significant advantage in case of any medical emergencies. Additionally, the facility’s location near family members allows us to visit her almost more often, which is a great comfort.

The facility assigns regular staff to care for the residents, ensuring familiarity and trust between the staff and residents. Unlike some nursing homes that subcontract tasks, AgeCare hires their own PSWs, which enhances the quality of care.
Woodhaven, once known for receiving numerous complaints, has seen remarkable improvements since AgeCare took over. The facility is now renowned for its compassionate care, attentive staff, and well-maintained environment. The management is both responsive and proactive, ensuring that residents’ needs are promptly and efficiently met.

Despite my mother’s language barrier, the staff make commendable efforts to communicate with her using show-and-tell methods, gestures, and translation cards. Recently, when my mother fell in the middle of the night, the staff immediately informed us and sent her to the ER, keeping us well-informed throughout the process.

AgeCare employs a comprehensive team, including an Activities Coordinator, Dietitian, Nutritionist, Social Worker, Occupational Therapist, RNs, RPNs, and PSWs. They also collaborate effectively with their contracted pharmacy.
We are truly grateful for the dedication and hard work of the entire team at AgeCare Woodhaven. It gives us immense peace of mind knowing that our beloved mother is in such capable and caring hands.

As I can only write this review for my mom’s ward and the staffs responsible for her floor. I hope this review can help other families who may be making decision to this facility.

My loved one has been at Woodhaven for almost 10 years and with my busy schedule I am comfortable with the fantastic care she gets. With Belisha leading this cruise ship WH will be the top home in the region.

My dad stayed with woodhaven for 3.5 years and passed away in 2016. Thanks for taken good care of him while he was there. Just one suggestion more exercise time. We just think seniors need more exercise time. Will recommend

My mother has been there for more than a year and received excellent care. The facility is clean and up to date, there is never any "smell" in the hall, the food is well prepared and nicely presented. The doctor is consulted as is appropriate.

Staff are trained to diffuse any aggresive sitation (there's alwasy a couple on any floor).

My mother was in another interim facility while she waited for Woodhaven which was not nearly as nice.