Onyx Adjusting

I had an excellent experience working with Vick for his adjuster services. From the very beginning, he was professional, reliable, and extremely knowledgeable about the entire claims process. He took the time to explain everything clearly, guided me step by step, and made sure no detail was overlooked.

What stood out most was his dedication—Vick truly went above and beyond to fight for a fair settlement and made the process much less stressful for me. His responsiveness and honesty gave me peace of mind during a very difficult time.

If you’re ever dealing with an insurance claim and need someone trustworthy on your side, I highly recommend Vick. He’s outstanding at what he does and genuinely cares about his clients.

Mr Persaud is professional , ethical , courteous , welcoming and an amicable individual .

Further, Vick is open to and understands the needs of his client after the loss of a home due to a fire in August 2021.

Moreover , he is professional as he welcomes his client’s perspectives . Further, he thoroughly receives, listens and understands his client’s distress and pain and depression during myriad catastrophes of a home fire ; nevertheless , unlike my father’s insurance firm Cooperator’s and their preferred restoration firm Winmar whom all engaged in unethical practices. Furthermore, theses two firms proffered an environment of distrust , antagonism and discord .

However, Vick and Onyx Adjusting exhibited empathy and sympathy , collaboration and alliance during the tribulations and vicissitudes of his clients’ journey as we endeavoured to navigate through the tragic events and ascertaining the loss of personal property and loss of home.

Furthermore, Mr Persaud developed a wonderful relationship with our father , Francesco , 88 years old during the fire in Richmond Hill (unfortunately he has since passed in 2023 ). Vick was attentive , receptive and cordial during their discussions about loss of personal belongings , catastrophe of home post-fire and reclaiming funds for living expenses…

Finally , bravo Vick and the Onyx Adjusting Team!!!! The Naccarato family will recommend Mr. Persaud and his firm Onyx Adjusting to other potential clients.

With objective insight and deep knowledge in the insurance industry, ONYX maintains the gold standard on service delivery excellence. For anyone searching for a reputable insurance adjuster with high credentials, go to ONYX first.

We highly recommend this professional company to represent Client interests from start to finish on fire insurance claims. Vick is absolutely wonderful to work with. He always kept our team in the loop on the progress of our complex claim, supporting us to the end to ensure fairness, honesty and integrity on all aspects of the process.

We gave Onyx a 5 rating on this review because we trusted Onyx and Vick delivered on his Client commitment. Thank you Vick!

The tragedy of losing our small barn and animals was a terrible blow to our family. Vick and Onyx made a very unpleasant experience with our insurance company much less stressful and ultimately, achieved a satisfactory settlement. We are very pleased with the way that Vick handled our case by taking over all communications in a rather toxic situation. He kept the whole matter on a businesslike footing even in a situation where some of the guidelines were breached by our insurers. The final settlement is very satisfactory. We are so glad that we were referred to Onyx. Thank you , Vick!

Very grateful that we came across Vick and his team after our tragedy of losing our home due to a fire. Vick was very responsive, courteous and understanding of our situation. Vick and his team were easy to deal with and helped us reach positive settlement results with our insurance company. Initially, we were on the fence of going with a public adjuster, but I am glad that we did. I would recommend Vick as his candid demeanour and dedication to his job stood out from the other firms we shortlisted. Thank you Vick + team!